Privacy Policy
The Sparrows Group LLC
Effective Date: May 2, 2026
Last Updated: May 2, 2026
1. Introduction
The Sparrows Group LLC (“The Sparrows,” “we,” “our,” or “us”) is a US-registered manufacturing consultancy headquartered with operations in Shenzhen, China. We help Western companies source, vet, manage, and control China-based supply chains.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (the ‘Site’), contact us, or sign up for our communications. By using the Site, you agree to the practices described in this policy.
This policy is intended to comply with applicable US federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA). If you are located outside the United States, please see Section 10 (International Users).
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide through:
Contact forms — including your name, business email address, company name, and any message content you submit
Newsletter or email list signups — including your name and email address
Direct email or phone inquiries
2.2 Information Collected Automatically
When you visit our Site, we and our third-party service providers (including Google Analytics) may automatically collect:
Browser type, operating system, and device information
IP address and approximate geographic location
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking technologies (see Section 5)
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and communicate about potential or existing engagements
Send newsletters, industry updates, or other content you have opted into
Analyze website traffic and improve the Site's content and functionality
Comply with applicable legal obligations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4. Legal Basis for Processing
The Sparrows is incorporated in the United States and operates primarily with US-based clients. We process your data on the following bases:
Legitimate interests — to respond to business inquiries and maintain communications relevant to our services
Consent — for newsletter and marketing communications, which you may withdraw at any time by clicking ‘unsubscribe’ in any email or contacting us directly
Legal obligation — where required by applicable US federal or state law
If you are located in a jurisdiction with additional data protection requirements — including the European Union (GDPR), United Kingdom (UK GDPR), or Canada (PIPEDA) — please contact us at josh@thesparrows.co to discuss how your data is handled and to exercise any applicable rights. We will respond to verified requests within 30 days.
5. Cookies
Our Site uses cookies and similar tracking technologies, including cookies placed by Google Analytics. These help us understand how visitors interact with the Site and improve the user experience.
You may control or disable cookies through your browser settings at any time. Instructions for managing cookies are available through your browser’s help documentation. Disabling certain cookies may affect Site functionality.
By continuing to use the Site without disabling cookies in your browser, you consent to our use of cookies as described in this policy.
Note: Passive implied consent (continued use of the Site) is the standard adopted in this policy. Certain jurisdictions, including EU/EEA member states under GDPR, require active opt-in cookie consent via a consent management banner. If your user base expands to include significant EU/EEA traffic, we recommend implementing an active cookie consent mechanism on the website to ensure full compliance.
6. Third-Party Services and Data Transfers
We use the following third-party service providers who may process personal data on our behalf:
Google Analytics (Google LLC) — website traffic analysis and usage statistics. Data is processed in the United States. Google’s privacy practices are governed by Google’s Privacy Policy (policies.google.com/privacy). You may opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
Email marketing and communications platforms — for newsletter delivery, transactional email, and follow-up communications. The specific provider in use may be updated from time to time; current providers are governed by their respective data processing agreements with The Sparrows.
Website hosting and infrastructure providers — who may process technical data (IP addresses, logs) as part of normal hosting operations.
By using the Site, you acknowledge that your data may be transferred to and processed in the United States or other countries where our service providers operate. We take reasonable steps to ensure that third-party processors maintain appropriate data protection standards, including through data processing agreements where required.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy and as required by applicable law. Our retention periods are based on the following criteria:
Contact form submissions and general correspondence: retained for five (5) years, consistent with the Illinois statute of limitations for contract and business claims (735 ILCS 5/13-205)
Newsletter and marketing list data: retained until you unsubscribe or request deletion, whichever occurs first
Website analytics data: subject to Google Analytics’ default retention settings (26 months), configurable by us at any time
Tax and financial records related to client engagements: retained for seven (7) years in accordance with IRS requirements
You may request deletion of your personal data at any time by contacting us at josh@thesparrows.co. We will fulfill verified deletion requests within 45 days, subject to any legal obligations requiring us to retain certain records.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal retention requirements
Withdraw consent for marketing communications at any time
Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at josh@thesparrows.co. We will respond to verified requests within 45 days. We may need to verify your identity before processing your request.
9. California Residents — CCPA/CPRA Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
9.1 Right to Know
You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the purposes for collection, and whether we have shared or sold your information.
9.2 Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (such as legal obligations or completing a requested transaction).
9.3 Right to Correct
You have the right to request that we correct inaccurate personal information we hold about you.
9.4 Right to Opt Out of Sale or Sharing
The Sparrows Group LLC does not sell personal information and does not share personal information for cross-context behavioral advertising. No opt-out is required, but you may contact us to confirm this practice.
9.5 Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. We will not deny you services, charge different prices, or provide a lesser quality of service because you exercised your privacy rights.
9.6 Submitting a Request
To submit a verifiable consumer request, contact us at josh@thesparrows.co with the subject line “CCPA Privacy Request.” We will respond within 45 days. You may submit up to two requests per 12-month period at no charge.
9.7 Categories of Personal Information Collected
In the preceding 12 months, we have collected the following categories of personal information as defined by the CCPA:
Identifiers (name, email address, company name, IP address)
Internet or other electronic network activity information (browsing behavior on our Site via Google Analytics)
Commercial information (business inquiries and correspondence related to potential service engagements)
We have not collected sensitive personal information as defined under CPRA.
10. International Users
The Sparrows Group LLC is based in the United States. If you are accessing our Site from outside the United States — including from the European Union, United Kingdom, Canada, or China — please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
We have not implemented formal GDPR compliance mechanisms (such as Standard Contractual Clauses) at this time. If you are an EU/EEA or UK resident and have concerns about how your data is handled, please contact us at josh@thesparrows.co. We will work in good faith to address your request.
Users in China: Our website is operated from and directed at businesses primarily located outside of China. If you are accessing this Site from within China, please be aware that China’s Personal Information Protection Law (PIPL) may impose additional obligations on data transfers. Please contact us with any questions.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
The Sparrows Group LLC
Email: josh@thesparrows.co
Website: thesparrows.co
Mailing Address: 2501 Chatham Rd STE N, Springfield, IL 62704
Terms & Conditions
The Sparrows Group LLC | Effective Date: May 2, 2026 | Last Updated: May 2, 2026
1. Acceptance of Terms
By accessing or using the website of The Sparrows Group LLC ('The Sparrows,' 'we,' 'our,' or 'us'), you ('User,' 'you') agree to be bound by these Terms and Conditions ('Terms'). If you do not agree, please do not use this Site.
These Terms apply to the Site only. They do not govern any client service engagements, which are subject to separate written agreements between The Sparrows and its clients.
2. Use of the Site
2.1 Permitted Use
You may use this Site for lawful purposes and in accordance with these Terms. You agree not to use the Site:
In any way that violates applicable federal, state, local, or international law or regulation
To transmit unsolicited commercial communications or spam
To attempt to gain unauthorized access to any portion of the Site or related systems
To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
2.2 No Account Required
The Site does not currently require user accounts. All access is on a guest basis.
3. Intellectual Property
All content on this Site — including text, graphics, logos, images, articles, and downloadable materials — is the property of The Sparrows Group LLC or its content suppliers and is protected by applicable US and international intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from this Site without our prior written permission.
Nothing in these Terms grants you any license or right to use The Sparrows name, logo, or brand assets.
4. Disclaimer of Warranties
THE SITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
The Sparrows does not warrant that:
The Site will be uninterrupted, error-free, or free of viruses or other harmful components
Any information on the Site is complete, accurate, current, or reliable
Results obtained from use of the Site will meet your expectations
Nothing on this Site constitutes legal, financial, investment, manufacturing, sourcing, or professional advice. Any reliance you place on information from this Site is strictly at your own risk.
5. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SPARROWS GROUP LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY CONTENT THEREON, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BECAUSE THE SITE IS PROVIDED FREE OF CHARGE AND NO FEES ARE EXCHANGED IN CONNECTION WITH WEBSITE ACCESS, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SITE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY YOU TO THE SPARROWS GROUP LLC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ZERO DOLLARS ($0.00) IF NO AMOUNTS HAVE BEEN PAID.
Nothing in these Terms limits or excludes our liability for: (i) death or personal injury caused by our gross negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot be excluded or limited under applicable law.
6. Third-Party Links
The Site may contain links to third-party websites or resources. These links are provided for convenience only. The Sparrows does not endorse and is not responsible for the content, products, or services offered by third-party sites. Accessing linked sites is at your own risk.
7. Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
8. Indemnification
You agree to indemnify, defend, and hold harmless The Sparrows Group LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Site or your violation of these Terms.
9. Governing Law and Dispute Resolution
9.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
9.2 Informal Resolution
Before initiating any formal dispute resolution, the party asserting a claim must provide written notice to the other party describing the nature and basis of the claim and the specific relief sought. The parties agree to negotiate in good faith for a period of thirty (30) days from the date of such notice. This informal resolution period is a condition precedent to initiating arbitration or litigation.
9.3 Binding Arbitration
If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified herein. The arbitration shall be conducted in Chicago, Illinois, or by remote means if agreed by the parties. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
9.4 Class Action Waiver
YOU AND THE SPARROWS GROUP LLC EACH WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
9.5 Small Claims Carve-Out
Notwithstanding the foregoing, either party may elect to bring an individual claim in small claims court in Cook County or Sangamon County, Illinois, provided the claim qualifies for small claims jurisdiction and remains an individual (non-class) action.
9.6 Injunctive Relief Carve-Out
Nothing in this Section prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration, including claims arising from unauthorized use of intellectual property or confidential information.
9.7 Arbitration Costs
The AAA filing fees shall be allocated in accordance with the AAA’s Consumer Arbitration Rules. Each party shall bear its own attorneys’ fees and costs unless the arbitrator determines that a claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award fees to the prevailing party.
9.8 Exclusive Jurisdiction for Non-Arbitration Matters
For any matter not subject to arbitration under this Section (including injunctive relief and small claims), the parties irrevocably consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Sangamon County, Illinois, and waive any objection to such jurisdiction or venue.
10. Force Majeure
The Sparrows Group LLC shall not be liable for any failure or delay in performance under these Terms to the extent caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics or public health emergencies, war, terrorism, civil unrest, government action or regulation, trade restrictions, sanctions, internet or telecommunications outages, cyberattacks, or disruptions to third-party service providers. This provision applies to website availability and any obligations arising from these Terms; it does not limit liability for client service obligations governed by separate agreements.
11. No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be made in writing and signed by an authorized representative of The Sparrows Group LLC to be effective.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site with a revised “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. For material changes, we will make reasonable efforts to provide notice, such as a prominent notice on the Site.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect. If a provision cannot be modified to be enforceable, it shall be severed from these Terms, and the remaining provisions shall remain valid and enforceable.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Sparrows Group LLC with respect to your use of the Site and supersede all prior or contemporaneous communications, understandings, or agreements relating to the same subject matter. These Terms do not govern any client service engagements, which are subject to separate written agreements.
15. Contact Us
If you have questions about these Terms, please contact us:
The Sparrows Group LLC
Email: josh@thesparrows.co
Website: thesparrows.co
Mailing Address: 2501 Chatham Rd STE N, Springfield, IL 62704